You can do this yourself in the app, or ask us to do it — you do not need to reinstall anything.
This is instant and does not need us.
Locked out of your account? Use Option 2.
Email us from the address you signed up with. We use that to confirm the request is really yours — we will not delete an account on the say-so of someone else.
Email privacy@borachingu.appWe reply within one month, and usually far sooner. If we need longer because the request is complicated, we will tell you why before that month is up.
When your account is deleted, all of this goes:
We would rather tell you this plainly than let you discover it. Two things survive a deletion, and neither can identify you to another user.
| What | Why | How long |
|---|---|---|
| Your messages, in the other person's copy of the conversation | We cannot delete someone else's chat history. Your text and images are replaced with a "message removed" placeholder, so the conversation still makes sense to them without carrying your content. | As long as their account exists |
| Safety records — reports, bans, and the device fingerprints attached to them | Without these, someone banned for harassing people could delete their account and be back in minutes. This is a deliberate, limited exception, and the identifiers are one-way hashes that cannot be turned back into your details. | Up to 24 months |
You can download everything we hold about you from Profile → Safety Centre → Download everything. It arrives as a zip of readable files. Deleting is not the only option, and it is not reversible.